Purchase terms.

Seller and scope

myOwnCA is supplied by ENIGMAIS spółka z ograniczoną odpowiedzialnością (EnigmaIS), Hrubieszowska 20, 20-303 Lublin, Poland; NIP 9462772032; KRS 0001265613. Contact info@enigmais.com or +48 739 426 429 for orders, complaints, withdrawal, and licensing enquiries. Correspondence may also be sent to the registered address.

This online checkout serves consumers resident in Poland and businesses registered in Poland, with billing addresses in Poland. You must be at least 18 years old and legally able to enter into the contract, or act with authority for the purchasing business. Enterprise and purchases outside this scope require an individual agreement. These terms are available in English; ordering and purchase correspondence are conducted in English. Mandatory rights under Polish law are preserved.

Plans and license

A paid plan grants the purchaser a non-exclusive, non-transferable right to install and use myOwnCA for its own purposes on one production installation for 12 months. Starter permits 100 active certificate identities, Business 500, and Professional 1,000. The delivered installation-bound license specifies the installation and start and end dates; the period starts on license delivery. An identity is an active certificate-bearing subject; renewals and key rotation for that same identity do not consume another slot.

The price includes updates made available during that period and the support stated for the chosen plan. Starter includes best-effort email support without a guaranteed response time. Business includes priority email support on business days and help with standard configuration. Professional adds a consultation on PKI deployment, configuration, and maintenance. No guaranteed uptime, resolution time, or service level agreement is included unless separately agreed.

Renewal requires a new purchase or agreement. There is no automatic renewal, saved-card subscription, or recurring debit. Expiry ends entitlement to the paid allowance, updates, and included support; monitoring, revocation, export, audit, and recovery are not restricted by paid capacity.

Technical requirements and permitted use

myOwnCA is self-hosted software, not a hosted certificate authority service. Before ordering, review the deployment, architecture, features, and hardware guidance at https://myownca.com/docs/. You need a compatible Docker environment for an available AMD64 or ARM64 image, storage and networking appropriate to your installation, an up-to-date browser, an email address, and a way to transfer the license to your installation. Checkout requires JavaScript and an HTTPS-capable browser. Offline license verification does not require an ongoing connection to EnigmaIS.

You arrange and pay for hosting, HSM hardware, and cloud services. Hardware and integrations labeled planned or awaiting validation are not included as currently supported capabilities. You remain responsible for deployment security, backups, certificate trust distribution, and relying-service revocation checks.

EnigmaIS source may be inspected. You may configure the product and use its supported APIs and deployment settings. You may not modify EnigmaIS source, create derivative versions, redistribute the product or license, or sublicense it, except to the extent mandatory law permits. Third-party components retain their own licenses. These restrictions do not limit mandatory statutory rights, including applicable rights concerning interoperability.

Prices, ordering, and payment

All checkout prices are in Polish złoty (PLN). Starter costs 2,190.00 PLN net plus 503.70 PLN VAT, total 2,693.70 PLN per year. Business costs 5,690.00 PLN net plus 1,308.70 PLN VAT, total 6,998.70 PLN. Professional costs 8,790.00 PLN net plus 2,021.70 PLN VAT, total 10,811.70 PLN. VAT is 23%. The final summary shows the total payable before you place the order. Electronic delivery is free; no payment surcharge is added by EnigmaIS.

Choose a plan, select consumer or business purchase, enter accurate Polish billing details and email, and review the summary. Business purchases require a valid Polish NIP. Correct any mistakes before accepting the terms and separate delivery declarations. Clicking “Order and pay” places an order with an obligation to pay; the contract is concluded when the order is accepted and its order number is displayed. Payment is due in full through the linked Autopay transaction before fulfillment.

Online payment is handled by Autopay S.A., ul. Powstańców Warszawy 6, 81-718 Sopot, Poland. BLIK, online bank transfers, Visa, and Mastercard are offered subject to availability on the Autopay payment page. Enter payment credentials only with the payment provider. EnigmaIS does not collect card details. Any currency conversion charged by your bank is outside EnigmaIS’s price.

Keep the private order link to return to the payment and delivery status. A browser return is not proof of payment; EnigmaIS relies on verified payment confirmation. If payment is pending, do not pay again: contact us. An unsuccessful attempt may be retried from the order page.

Electronic delivery and early performance

We email the license and invoice within two business days after payment confirmation and receipt of the installation details needed to issue the license. Business days are Monday to Friday excluding Polish public holidays. If installation details are missing, we request them by email; the delivery period starts once both requirements are met. There is no physical shipment. Contact us if the delivery has not arrived, including after checking your spam folder.

This checkout offers early electronic delivery. Before purchase you must separately request delivery of the digital content before the 14-day withdrawal period ends and acknowledge the applicable loss of the right to withdraw from that digital-content supply once performance begins. Consent is not preselected or inferred from acceptance of these terms. We email the contract terms and the recorded declarations before delivering the license. If you do not want early delivery, contact us to arrange a purchase with delivery after the withdrawal period.

The separate request to start included support before the withdrawal period ends does not waive rights relating to unperformed support. Where statutory withdrawal remains available for services, any lawful deduction is limited to the proportionate value actually performed at your express request; applicable loss of withdrawal rights for services requires full performance and the legally required prior information and acknowledgment. Sending the license alone does not constitute full performance of a year of support.

Cancellation, withdrawal, and refunds

Every buyer may voluntarily cancel within 14 calendar days of contract conclusion provided the license has not yet been delivered. This additional offer does not shorten statutory withdrawal rights or remove any remedy for non-delivery, defective performance, or non-conforming digital content or services.

Consumers normally have 14 calendar days from contract conclusion to withdraw from a distance contract without giving a reason. The same statutory protections apply to qualifying sole traders where the contract is connected to their business but does not have a professional character for them. The digital-content exception described above applies only when its statutory conditions, including prior express consent, acknowledgment, and contract confirmation on a durable medium, are actually satisfied. These terms do not impose a blanket “no refunds after delivery” rule.

To cancel or withdraw, email info@enigmais.com, write to the registered address, or use https://myownca.com/purchase/cancellation/. Identify your name, order number, and contact email and clearly state that you withdraw or cancel. No particular form or reason is required. Sending the statement before the applicable deadline is sufficient. A sample statement is: “I withdraw from the contract for myOwnCA, order [number], concluded on [date]. Name: [name]. Address: [address]. Date: [date].” A signature is needed only if submitting on paper.

We acknowledge online withdrawal requests by email. Acknowledgment records receipt, not a decision that every requested refund is due. Refunds that are due are made without undue delay and no later than 14 days after receipt of withdrawal, using the original payment method unless you expressly agree to another method without extra cost. For voluntary cancellation before delivery we refund the full amount paid. Refunds are processed manually through Autopay. After a contract is withdrawn from or cancelled, stop using the corresponding license.

Complaints and statutory conformity

Send complaints to info@enigmais.com or our registered address. Describe the issue, your requested remedy, and the order number if available. An order number is helpful but is not a condition for exercising statutory rights. Do not send card details, private keys, credentials, or unnecessary personal data. We respond to complaints within 14 calendar days of receipt, by email or another agreed durable medium.

Consumer and qualifying sole-trader rights concerning the conformity of digital content and services remain available. Depending on the statutory conditions, remedies include bringing the content or service into conformity, a price reduction, or withdrawal. We provide updates necessary to maintain conformity for the applicable statutory period. Included support levels do not limit these obligations or your ability to complain. No term excludes liability or remedies where Polish law prohibits exclusion.

Consumers may seek assistance from a municipal or district consumer ombudsman and information about out-of-court dispute resolution at https://polubowne.uokik.gov.pl/. After an unresolved consumer complaint we provide the legally required position on participation in an appropriate out-of-court procedure. These terms do not require arbitration or restrict the courts available under mandatory law.

Changes and contact

The version accepted at purchase governs that order. Later website changes do not retrospectively change the agreed price, license period, or rights. If any provision cannot be enforced, mandatory law applies and the remaining provisions continue insofar as legally permitted. Polish law applies without depriving protected buyers of mandatory rights. Contact info@enigmais.com or +48 739 426 429 with questions.